Selling Policies

Delivery policies, merchandise claim and returns

All product orders found on the platform http://www.dasavena.com . (hereinafter the "Products" or the "Product" ) have shipping included through a private parcel service. Once your payment is confirmed, your order will be processed and the delivery time of the ordered merchandise varies between 1 to 3 business days from the payment confirmation.  

There is a minimum purchase of: I) 4 four boxes of the Product identified on this platform as "Mini Dasavenas"; or II) 6 six bags of Products, being able to combine the Products identified as "Dasavena Original", "Dasavena Chocolate" and "Dasavena Light".

Prices subject to change without prior notice until the Product is liquidated.

The Products are not withdrawn until 100% of the payment of your order is made.

In the event that the purchased Product is out of stock, your money will be refunded.

In the event that the purchase order is not completed within the aforementioned time due to various inventory circumstances, in which are indicated, but not limited to, the lack of inventory and/or the item is discontinued, Dasavena may return the amount paid by the User in the same terms and manner in which the payment was made within a period not exceeding 5 business days.

It is important to mention that, in order to comply with the delivery, it is necessary that the billing and recipient address contain complete, correct and precise data.

There are no returns of Products for any reason.

The User may only request an invoice corresponding to his order by email: administración@dasavena.com . within 3 business days of making your purchase.

The User agrees that the use of http://www.dasavena.com is done at their own risk, that the services and Products provided and offered at http://www.dasavena.com are provided on a "as is" and "as available". Dasavena does not guarantee that http://www.dasavena.com will satisfy the User's requirements, or that the services of http://www.dasavena.com will always be uninterrupted, on time, secure or free of errors.

The information contained and/or published through http://www.dasavena.com is exclusively for general information purposes about Products or services marketed by Dasavena. The opinions, comments, references, indications or advice contained in http://www.dasavena.com , even when they are issued by professionals in various fields, are not intended to replace the advice or personalized and specialized advice by professionals, in accordance with the specific needs of the User.

The application, use or interpretation of any opinion, procedure, idea, recipe, tips, etc., published on or through http://www.dasavena.com is under the sole responsibility of the User.  The User understands and acknowledges that Dasavena does not assume any responsibility for: (i) the way in which the User uses the information contained or published on or through http://www.dasavena.com ; and (ii) the consumption of the Products.