Terms and Conditions
I.- Terms and Conditions
By accessing and using this site whose domain is http://www.dasavena.com owned by the company called Dasavena Gourmet, SA de CV and its subsidiaries, hereinafter "Dasavena" you (the "User ") are accepting the: (i) Terms and Conditions contained herein; (ii) the Delivery Policies, Merchandise Claims and Returns; (iii) the Responsibilities of Dasavena; (iv) the Industrial Property Rights; (v) the applicable Legislation and Jurisdiction; and (vi) the Privacy Notice (all jointly identified as the " Terms and Conditions of Dasavena "); the User expressly declaring his/her acceptance. Likewise, the User expresses his/her will in terms of the provisions of articles 1803 and 1834 Bis of the Federal Civil Code, 80, 81, 89 of the Commercial Code and other related and applicable articles of the Civil Codes of the federative entities of the United Mexican States.
If the User does not fully accept these Terms and Conditions of Dasavena, he/she must refrain from entering and using the site http://www.dasavena.com .
Access to and browsing of the site http://www.dasavena.com grants the user and the user the status of User and implies full and unconditional acceptance of all the conditions set forth in these Terms and Conditions of Dasavena, with Dasavena reserving the right to modify and amend them at all times, and in any case, publishing the corresponding modifications and the date of publication of said amendments on the site http://www.dasavena.com for them to take effect.
II.- Intellectual Property Rights
The distinctive signs that are enunciative but not limited to are DASAVENA, and http://www.dasavena.com . and their logos, brands, domain names and / or commercial names used under license by Dasavena Gourmet SA de CV The copyright on the content, organization, compilation, compilation, information, magnetic or electronic transfers, digital conversion, logos, photographs, images, programs, applications, or in general any information contained or published on http://www.dasavena.com . , are duly protected in favor of Dasavena, its Affiliates, Suppliers and / or their respective owners, in accordance with the applicable legislation on intellectual and industrial property.
The User is expressly prohibited from modifying, altering or deleting, whether in whole or in part, using, copying, negotiating, reproducing and in any way using the notices, brands, trade names, signs, advertisements, logos or in general any indication that refers to the ownership of information contained in http://www.dasavena.com . .
III.- Responsibilities
To the maximum extent permitted by applicable law, Dasavena shall not be liable, in any event, for any direct, special, incidental, indirect, or consequential damages in any way arising out of or relating to:
- The use or execution of http://www.dasavena.com or with the delay or lack of availability of use of http://www.dasavena.com .
- The provision of or failure to provide services of any information or graphics contained or published on or through http://www.dasavena.com .
- Regarding the updating or lack of updating of information.
- That the information has been altered or modified, in whole or in part, after being included in http://www.dasavena.com .
- Any other aspect or characteristic of the information contained or published on http://www.dasavena.com or through any links that may be included therein.
- Dasavena is not responsible for the use of credit cards reported as stolen, once the transaction has been authorized by the issuing bank. Dasavena and its affiliated and subsidiary companies have no possibility of denying the sale when the User's data matches our records. The access code, password and credit card number are the sole responsibility of the owner. No bonus will be made for fraudulent purchases or replacements of the purchased item.
- Any use of the Products purchased on our site http://www.dasavena.com is the sole responsibility of the User. Dasavena does not accept any relationship and/or responsibility for any event arising from the use of the Products purchased on our site. Once the Products have been delivered to the User, the User will be solely responsible for their proper use.
- In order to use the Site and the Services, minors must first obtain permission from their parents, guardians or legal representatives, who will be held responsible for all acts carried out by minors under their care. Full responsibility for determining the content and services accessed by minors lies with the adults in charge of them.
IV.- Applicable Legislation and Jurisdiction
The relationship between the User and Dasavena will be subject to and interpreted in accordance with the laws and before the Courts of the City of Guadalajara, Jalisco, Mexico, the User expressly waiving any other address.
Privacy Notice
Privacy notice addressed to the holders of personal data held by Dasavena.
Dasavena, with address at Nelson 525 Int. 7-B Col. Terranova, 44689 , Guadalajara, Jalisco, is responsible for collecting your personal data, the use given to them and their protection.
Your personal information will be used to provide the services and Products you have requested, inform you about changes to them and evaluate the quality of the service we provide. Likewise, Dasavena will be authorized to contact you in order to offer you products or services that are related to the initial Product for which you hired us. For the aforementioned purposes, we require obtaining the following personal data: Name, Address, Telephone, Email, considered sensitive according to the Federal Law on Protection of Personal Data Held by Private Parties (the Law).
Dasavena informs you that your personal data, including sensitive data, currently or in the future held in our databases, will be processed and/or used by: Dasavena and/or its controlling companies and/or our affiliated and/or subsidiary companies and/or those third parties that, due to the nature of their work or functions, need to process and/or use your personal data, for the purpose of fulfilling those obligations arising from the legal relationship between you as the owner of the personal data and the aforementioned companies.
Dasavena may transfer the personal data contained in its databases to any of the latter's controlling companies and/or to its affiliated and/or subsidiary companies and even to third parties, national or foreign, unless the respective owners expressly state their opposition, in accordance with the provisions of the Federal Law on the Protection of Personal Data Held by Private Parties.
You have the right to access, rectify and cancel your personal data, as well as to oppose the processing of the same or revoke the consent that you have given us for this purpose, through the procedures that we have implemented. To find out about these procedures, requirements and deadlines, you can contact our customer service department at the address indicated in the second paragraph of this notice, by phone (33) 38178488, at the email address: omar @dasavena.com or visit our website http://www.dasavena.com .
Dasavena Gourmet SA de CV reserves the right to change, modify, supplement and/or alter this notice at any time, in which case it will be made known to you through any of the means established by the legislation on the matter.
The User acknowledges and accepts that Dasavena does not obtain Personal Information automatically, but rather requires that the User provide it directly through http://www.dasavena.com or by other means and that prior to collecting their information, the User is given the corresponding privacy notice in which the User is informed of the treatment that their personal data will have and the manner in which they may exercise their rights of access, rectification, cancellation and opposition, in accordance with the Federal Law on the Protection of Personal Data Held by Private Parties.
It is established that it is the User's decision to provide personal information to Dasavena. Therefore, the User is responsible for the veracity and reliability of said information. In the event that the User decides to send Personal Information through the means provided for such purpose, the User, for the purposes of the provisions of article 76bis of the Federal Consumer Protection Law, gives his/her express consent electronically for Dasavena to share his/her information with third parties.
Likewise, for the purposes of the provisions of articles 16, 18 and 18bis of the Federal Consumer Protection Law, the User gives his/her express consent and acceptance to receive information for marketing or advertising purposes.
Delivery policies, merchandise claims and returns
Product information
The User agrees that the use of http://www.dasavena.com is at his/her own risk, that the services and Products (hereinafter the “Products” or the “Product” ) provided and offered on http://www.dasavena.com are provided on an “as is” and “as available” basis. Dasavena does not guarantee that http://www.dasavena.com will meet the User's requirements, or that the services of http://www.dasavena.com will always remain uninterrupted, timely, secure or error-free.
The information contained and/or published through http://www.dasavena.com is intended exclusively for general information purposes regarding Products or services marketed by Dasavena. The opinions, comments, references, indications or advice contained in http://www.dasavena.com , even when issued by professionals in various fields, are not intended to replace personalized and specialized advice or counseling by professionals, in accordance with the specific needs of the User.
Product use
The application, use or interpretation of any opinion, procedure, idea, recipe, tips, etc., published on or through http://www.dasavena.com is the sole responsibility of the User. The User understands and acknowledges that Dasavena assumes no responsibility for: (i) the way in which the User uses the information contained or published on or through http://www.dasavena.com ; and (ii) the consumption of the Products.
Payments and Shipping
All orders for products found on the platform http://www.dasavena.com . have shipping included through a private parcel service. Once your payment is confirmed, your order will be processed and the delivery time of the ordered merchandise varies between 3 to 5 business days from when the payment is confirmed.
Prices subject to change without notice until the Product is sold.
Products are not reserved until 100% payment has been made for your order.
If the purchased Product is not in stock, your money will be refunded.
In the event that the purchase order is not completed within the aforementioned time due to various inventory circumstances, which are indicated in an enunciative but not limiting manner, the lack of inventory and/or the item is discontinued, Dasavena may return the amount paid by the user in the same terms and manner in which the payment was made within a period of no more than 10 business days.
It is important to note that in order to complete the delivery, the billing and recipient addresses must contain complete, correct and accurate data.
Product return
There are no returns of products for any reason.
Billing
The user may only request an invoice corresponding to their order by emailing: hola@dasavena.com, within 3 business days after making their purchase.